How Does a VoIP Work?

Gone are those days when you have to worry about keeping your phone timeless to watch your bill. With VoIP services or Voice over Internet Protocol, you only need an internet connection to make free phone calls. When you use the internet for calls, you’re actually bypassing the phone company, and therefore, the call charges completely.

As businesses who’ve been paying hundreds or thousands of dollars in phone bills every month, this VoIP is a great option to explore. Many small business owners are still confused and unclear about how an internet connection is sufficient to make calls.

So, in this blog, let’s take a deep dive into how VoIP works and how small business owners can benefit from it.

What is VoIP and How Does it Work?

In VoIP, the basic principle is the conversion of analog audio signals into digital data that are transmitted over the internet. Fundamentally, the digital data of the calls is considered similar to the message data or email transmission data over an IP network. 

With VoIP technology, you can make and receive calls from landlines, smartphones, and computers. 

As a small business, all you need is a high-speed WiFi connection available for high-quality VoIP calls.

How Can I Make VoIP Calls?

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There are three main ways by which you can make VoIP calls depending on the device you’re using it.

  • Analog Telephone Adapter (ATA)

When you want to use VoIP with your landline, you need a special adapter to send data over the IP network. The ATA is actually an analog to digital converter. It converts the phone signals from your landline into digital signals that can be transmitted over the internet. You can just plug in the ATA to the router or the wall socket and start making calls. You’ll need to configure VoIP software on the computer to make use of this feature.

  • IP Phones

The IP phones are different from the normal phones we use. They have an ethernet connection that connects with the router and transmits the data. You can also make calls through WiFi phones by using a WiFi network. 

  • Computer to Computer Calls

Making VoIP calls on a computer is very simple. You can use any of the applications available to make free calls over the internet. Some applications even allow VoIP calls to landlines and phone numbers.

How to Activate VoIP Calls for Your Business?

From these three options of using VoIP calls, you can choose anyone that’s most suited for your business. 

  • First of all, you require a reliable, high-speed internet connection. 
  • Make sure to have high bandwidth and large data capacity to make uninterrupted calls.
  • If you want to connect your computer or landline, then you need to get a router.
  • After making the required connections, you can simply download the software, connect with the WiFi, and start making calls. 

If you’re unsure about how to set up VoIP in your office, you can reach out to any of the top VoIP service providers in the market. They’ll help you with equipment, set you the VoIP network, and guide you to start making and receiving VoIP calls. 

You can further reach out to an IT consulting firm to find out how you can integrate VoIP calls with your existing business operations. There are two main ways to enable VoIP for your business:

  • 1. Hosted VoIP Network

This hosted network for VoIP is perfect for businesses to simplify the management of VoIP and improve operational efficiency. This network consists of IP phones, desktops, network switches, and routers. 

The employees can call using the IP phones similar to how they normally would. The network switch establishes the path to the VoIP provider and connects with the particular number, be it landline or smartphone. This is best for companies who want to implement VoIP over the entire network. 

  • 2. SIP Trunking

If you’re already running a business with traditional landlines and have since then progressed into a hybrid phone system, then it can be hard to break out of it. 

In that case, you can use the Session Initiation Protocol (SIP) to accept VoIP calls and also manage the traditional analog calls. Such a connection is most useful for companies who want to mix analog phone systems with the new VoIP technology. 

How Is VoIP Beneficial for Businesses?

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Many businesses have adopted VoIP technology due to the immense advantages it has in terms of cost, efficiency, and productivity. 

  • You can call anywhere in the US and Canada for an unlimited number of times and hours.
  • You can create automated professionals attendants to redirect your phone calls without any receptionists.
  • You’ll save money on the call charges and pay only a minimum amount for the internet connection.
  • With the IP phones, your employees can call from anywhere, anytime with no additional calls or procedures.
  • You can have a central communication system with VoIP that lets your team use calls, videos, and messages to collaborate from any location.
  • You can make clear phone calls with HD voice quality. 
  • You can also integrate VoIP software with your CRM for quick access to contact numbers and a one-click calling feature.

Switch to VoIP Now!

At LayerOne Networks, we’ve helped many businesses in Texas to move to VoIP technology and enjoy great scalability at reduced rates. As a part of our managed IT services for Corpus Christi companies, we customize our VoIP services to suit your business scale, budget, and location requirements. If you want to opt for high clarity voice calls that aren’t tied down by wires, then call us at 361.653.6800.