12 Powerful Business Benefits of VoIP: Key Tips
VoIP

12 Powerful Business Benefits of VoIP: Key Tips

Written by Layer One Networks Published

Faster calls, uninterrupted connection, and affordable rates.

These are some of the common reasons why many businesses are shifting to VoIP.

Voice Over Internet Protocol (VoIP) Services allows users to make and receive calls over the internet. In times when the internet is the strongest asset for any business, VoIP calls are a welcome addition for marketing and sales.

From small businesses and startups to multinational organizations, VoIP is replacing the traditional phone systems. You can get a VoIP connection from your internet and cloud service providers. 

Want to know why you should make a move to VoIP? Let’s give you some compelling reasons.

12 Reasons Why You Need VoIP

We, at Layer One Networks, are one of the top internet providers working with various businesses in Corpus Christi. With our managed cloud services and internet services, we have witnessed firsthand the benefits that VoIP has brought to our clients. 

In this blog, we’ll look at some of the crucial reasons why you need to shift to VoIP.

  • 1. Low Cost Per Call Rate

Since VoIP uses the internet to make calls, all the communication is converted to packets of data sent over the IP network. So, you only have to pay rates that are just a fraction of the cost of making calls through telephones. 

In fact, you can even make domestic and international calls for free over the VoIP network. You don’t have to cut short your calls because you pay by the minutes. You can speak for how much ever long you need without worrying about your telephone bill rates going up.

  • 2. Conduct Business On-the-Go

Unlike traditional telephones, you aren’t tied to a single location to make calls.

You can conduct your business on the go wherever you are with just your mobile phone and an internet connection. This is especially useful for employees collaborating with each other as well as salespeople talking with clients and prospects.

  • 3. No-Fuss Installation

You don’t need to have any tech knowledge to install the basic equipment for VoIP. You just plug a few devices into the socket and switch it on to set up the internet connection or the IP phones.

You can then connect your mobiles with the network and start making VoIP calls! It’s that easy!

  • 4. Simplify Conference Calls

The concept of conference calls over VoIP was one of the mega advantages.

While you can still make conference calls with normal phone lines, you will have to pay the additional cost to your provider for that. With a VoIP network, you can make conference calls easily without any cost additions.

  • 5. Make Video Calls

The chance to speak through videos over VoIP was the biggest welcome change that helped many businesses.

You can make video calls with your employees, clients, and stakeholders irrespective of where they are. And the best part is that you don’t need to pay a boatload of money for it!

Just like how you make normal phone calls, you can make video calls over the internet too.

12 Powerful Business Benefits of VoIP: Key Tips

  • 6. Management of Call Features

Let’s suppose that you have a company phone number. You may get multiple calls. You can redirect the call in waiting to another number or place it in the queue or send messages to them.

VoIP calls have so many features to manage your calls efficiently and make sure that you don’t miss anyone’s call.

  • 7. High Quality of Calls

You know those times when your telephone lines get disturbed due to some local work. You don’t have to face such issues with VoIP.

With a good internet connection, which you can find anywhere in Corpus Christi, and good internet providers, you can speak as clearly as you are speaking in person.

  • 8. Highly Secure Communication

The modern VoIP network has high encryption protocols that ensure the security of the calls you make. Compared to the analog calls that were previously used by many, these have better security features to avoid any leaking.

If you want to extend this security to your IT systems, you can contact our experts providing security service in Corpus Christi.

  • 9. Connect Over Any Network

You can use any network to connect and make VoIP calls. It can be ethernet, WiFi, ATM, or SONET. 

You aren’t limited to the scope of the network or any technology when you use VoIP to make calls. You can use any set of equipment and network and eliminate the need for any traditional phone lines.

  • 10. Add Automated Answers

During the off-hours and holidays, your customers or prospects might call you. You don’t want to lose those people, right?

So, instead, you can leave automated messages that include questions that are frequently asked along with any announcements. This way, you can also find out who called you during those times and give them a callback or get their issues resolved without speaking to anybody!

  • 11. Record Customer Calls

Most businesses have the habit of recording customer calls to analyze and find out how much better they can improve their service.

With VoIP automatic call recording, you can record all incoming and outgoing calls from your customer service number. You can also include systems to upload the call to the cloud with the help of your cloud service providers.

  • 12. Make Calls Worldwide

If you’re working with people outside your country or have clients across borders, you can make and receive calls without any additional costs. 

This is one of the main advantages of using VoIP for making overseas calls to connect offices and homes from abroad and speak to them with high clarity.

Read More: How Does a VoIP Work?

Wrapping Up

VoIP can significantly reduce the cost of your operations and simplify the way you conduct business. 

When you’re shifting to VoIP systems, you may be spoilt for choices. This is when our IT support and services can be of immense help to guide you and help you set up the network to facilitate making the VoIP calls. Contact us to get more information on how we can help you.

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VoIP

How Does a VoIP Work?

Written by Layer One Networks Published

Gone are those days when you have to worry about keeping your phone timeless to watch your bill. With VoIP services or Voice over Internet Protocol, you only need an internet connection to make free phone calls. When you use the internet for calls, you’re actually bypassing the phone company, and therefore, the call charges completely.

As businesses who’ve been paying hundreds or thousands of dollars in phone bills every month, this VoIP is a great option to explore. Many small business owners are still confused and unclear about how an internet connection is sufficient to make calls.

So, in this blog, let’s take a deep dive into how VoIP works and how small business owners can benefit from it.

What is VoIP and How Does it Work?

In VoIP, the basic principle is the conversion of analog audio signals into digital data that are transmitted over the internet. Fundamentally, the digital data of the calls is considered similar to the message data or email transmission data over an IP network. 

With VoIP technology, you can make and receive calls from landlines, smartphones, and computers. 

As a small business, all you need is a high-speed WiFi connection available for high-quality VoIP calls.

How Can I Make VoIP Calls?

voip services

There are three main ways by which you can make VoIP calls depending on the device you’re using it.

  • Analog Telephone Adapter (ATA)

When you want to use VoIP with your landline, you need a special adapter to send data over the IP network. The ATA is actually an analog to digital converter. It converts the phone signals from your landline into digital signals that can be transmitted over the internet. You can just plug in the ATA to the router or the wall socket and start making calls. You’ll need to configure VoIP software on the computer to make use of this feature.

  • IP Phones

The IP phones are different from the normal phones we use. They have an ethernet connection that connects with the router and transmits the data. You can also make calls through WiFi phones by using a WiFi network. 

  • Computer to Computer Calls

Making VoIP calls on a computer is very simple. You can use any of the applications available to make free calls over the internet. Some applications even allow VoIP calls to landlines and phone numbers.

How to Activate VoIP Calls for Your Business?

From these three options of using VoIP calls, you can choose anyone that’s most suited for your business. 

  • First of all, you require a reliable, high-speed internet connection. 
  • Make sure to have high bandwidth and large data capacity to make uninterrupted calls.
  • If you want to connect your computer or landline, then you need to get a router.
  • After making the required connections, you can simply download the software, connect with the WiFi, and start making calls. 

If you’re unsure about how to set up VoIP in your office, you can reach out to any of the top VoIP service providers in the market. They’ll help you with equipment, set you the VoIP network, and guide you to start making and receiving VoIP calls. 

You can further reach out to an IT consulting firm to find out how you can integrate VoIP calls with your existing business operations. There are two main ways to enable VoIP for your business:

  • 1. Hosted VoIP Network

This hosted network for VoIP is perfect for businesses to simplify the management of VoIP and improve operational efficiency. This network consists of IP phones, desktops, network switches, and routers. 

The employees can call using the IP phones similar to how they normally would. The network switch establishes the path to the VoIP provider and connects with the particular number, be it landline or smartphone. This is best for companies who want to implement VoIP over the entire network. 

  • 2. SIP Trunking

If you’re already running a business with traditional landlines and have since then progressed into a hybrid phone system, then it can be hard to break out of it. 

In that case, you can use the Session Initiation Protocol (SIP) to accept VoIP calls and also manage the traditional analog calls. Such a connection is most useful for companies who want to mix analog phone systems with the new VoIP technology. 

How Is VoIP Beneficial for Businesses?

voip services

Many businesses have adopted VoIP technology due to the immense advantages it has in terms of cost, efficiency, and productivity. 

  • You can call anywhere in the US and Canada for an unlimited number of times and hours.
  • You can create automated professionals attendants to redirect your phone calls without any receptionists.
  • You’ll save money on the call charges and pay only a minimum amount for the internet connection.
  • With the IP phones, your employees can call from anywhere, anytime with no additional calls or procedures.
  • You can have a central communication system with VoIP that lets your team use calls, videos, and messages to collaborate from any location.
  • You can make clear phone calls with HD voice quality. 
  • You can also integrate VoIP software with your CRM for quick access to contact numbers and a one-click calling feature.

Switch to VoIP Now!

At LayerOne Networks, we’ve helped many businesses in Texas to move to VoIP technology and enjoy great scalability at reduced rates. As a part of our managed IT services for Corpus Christi companies, we customize our VoIP services to suit your business scale, budget, and location requirements. If you want to opt for high clarity voice calls that aren’t tied down by wires, then call us at 361.653.6800.

Continue reading "How Does a VoIP Work?"