IT Consulting

Importance of Network Management for Your Business

Most businesses are dependent on the internet. Whether you need it to run your business or simply need to be online so that people can contact you, running your business without a reliable network is a risk that you don’t want to take. 

A solid IT infrastructure is vital to the success of any business. You need to ensure that your systems can handle the demands of modern-day computing and network management is an essential part of maintaining your company’s IT infrastructure.

This blog will explore network management in detail and why you need it for your business.

What is Network Management?

Network Management - Layer One Networks

Network management refers to the process of maintaining and upgrading the hardware and the software that is used to connect multiple computers. Many problems can arise if you set up a business network — whether it’s for your company or a group of employees — you’ll be able to easily access data throughout the network, such as files and programs.

The importance of network management is something that most SMB owners fail to realize. It is the process of monitoring the stability of your network. When your business relies heavily on the network to run your everyday operations, you need to strengthen it as much as you can.

Network management can help businesses improve productivity by providing employees with proper system integration and an optimal online working environment. It also allows easy access to data and allows multiple workers to share information and programs.

An experienced IT network specialist will offer all of the following network management solutions:

  • Device Configuration
  • Network and Server Administration
  • Monitoring & Troubleshooting
  • Capacity Planning
  • Network Security
  • Disaster Recovery
  • Quality of Service (QoS)
  • New Technology Integration 

Why do You Need to Invest in Network Management?

Network Management Importance - Layer One Networks

As a business owner or a stakeholder in a company, you need to know what’s so crucial about network management that you need to invest in it.

There are numerous reasons and instances where a protected and reliable network has saved companies thousands of dollars. But let’s start with your network security.

Securing your Network:

The number one reason businesses need network management is that they need security. Every day, there are threats out there trying to get into your systems and steal information. 

Many problems can arise if your company doesn’t have a secure working environment. Your efficiency will decrease, and your risk of being hacked or encountering malware will increase. When it comes to network security, it’s always better to be safe than sorry. The more secure your working environment, the better off you and your company will be.

Network management allows you to secure your network, so threats don’t get in, whether you have local storage or cloud computing. Several network management tools can help you keep unauthorized people from accessing sensitive information. You can get the help of an IT support specialist to learn more about the best network management tools for your business.

Optimizing IT Operations:

If your company does not have any network management in place, it can be very easy for someone on your IT team to become overwhelmed by the amount of work they need to accomplish. Network management can aid in resolving this issue by giving them additional tools and resources that will assist them in managing the IT side of their organization.

Efficient Disaster Management:

Network failures can have a significant impact on an organization’s productivity. Downtime results in delayed deliveries and missed deadlines, leading to loss of sales and a poor public image. 

For example, if your website goes down at any point, potential customers may lose interest in purchasing from you. It could cost you a lot of money in lost sales, not to mention the disappointment of customers who can’t connect with you to make a purchase. 

A well-managed network allows users access to their data and applications even when there is a network failure. 

Preventing Bigger Issues:

Network management goes a step ahead and can help you locate and fix issues in your system before they become problems.

If your business depends on computers and network systems, you need to ensure that they are working correctly. If something goes wrong or if any of the components fails, you need to know about it as soon as possible so that you can take the necessary steps to fix the problem before it becomes too big to handle.

Securing your network with the help of an expert IT service provider can help you avoid such problems altogether so that you can plan your work without worrying about any disruptions.

Our Conclusion

If you are currently experiencing issues or want to ensure that your business runs smoothly, it is essential that you look into network management for your organization. It can also help to improve the efficiency of your business. 

Unfortunately, searching for the right network solution can be time-consuming and difficult. It can feel overwhelming, especially if you don’t know what questions to ask or how to make those inquiries. 

The good news is that IT support specialists are well-versed in these matters and are happy to help you narrow down your options. Their assistance can take some of the burden off of you and allow you to focus on other aspects of running your business.

Our IT consulting firm, LayerOne Networks, can assist you with network management and disaster management solutions. In addition, we offer customized IT services and IT support for your business. If you want to learn more about securing your network and protecting your business, reach out to us today!

IT Consulting

How Can IT Consulting Services Help the Manufacturing Industry?

Gone are the days when the manufacturing industry involved a lot of manual work. With the implementation of new technologies, automation has become the buzzword in manufacturing. The speed and efficiency of operations in manufacturing right now are growing at an inconceivable rate thanks to data-driven models and simplified tools.

The cutthroat competition in manufacturing has forced all sizes of businesses to align themselves with the digital revolution. With modern IT consulting service and expert development solutions, companies can embrace the new technologies quicker and help their employees adapt to the new working styles.

As a growing manufacturing industry, here is how managed IT services and technologies are helping to scale and improve efficiency.

5 Ways IT Consultant Services Can Transform Manufacturing Plants

There are thousands of ways IT services can bring a change in a manufacturing unit. It all starts with identifying the best technology for your operations and ensuring that it’s compatible with the rest of the plant.

Once you start implementing new IT solutions and technologies in your plant, you need to implement them in all aspects of the plant to achieve uniform growth — and ensure high ROI and operational efficiency. IT consultant service can help your manufacturing unit in many ways:

  • Improve the Efficiency of the Production Cycle

A good majority of a plant’s success depends on how efficient your plant production is. When you get the help of an IT consulting company, they can analyze far behind the production and look at the little details that compromise this efficiency, and suggest quick and simple IT applications and toolkits that can prevent that.

You can also automate various sections of a production cycle, utilize the new tools in the market to integrate with the rest of the process, and make sure that the final output contributes to your ROI.

  • Integration with IoT

You don’t need to visit the location of your measurement tools anymore with IoT devices.

You can install IoT channels with your critical measurement units to make or break your output efficiency and use an automated control system that intuitively manages production levels.

You also need the assistance of managed IT services to deploy these units, set up the IoT network with proper routing, and integrate all of that with fully functional software. This way, you can sit at the control station, monitor the measurements, and let the software modify the input channels to get the desired output.

  • Automate Compliances

A manufacturing plant needs to comply with a lot of regulations. It can be local, state, and central regulations, not to mention the industrial standardization audits. 

With so many regulation guidelines to follow, it can be a real problem to keep track of everything and ensure that the plant is running within the due guidelines. But with automated compliance regulation systems, you can automate the majority of monitoring the compliances. You can set notification alerts when a compliance requirement is deviated and take remedial measures to keep them within limits.

This could save you a lot of time and help your employees focus their working hours on something more productive.

  • Equipment Upkeep & Monitoring

You can detect any equipment troubles ahead of time with the right IT solutions. 

Whenever equipment fails, you need to stop the operation to either fix it or replace it. It can cause significant downtime, which again contributes to loss of production.

To avoid such issues, you can install IT monitoring solutions to keep an eye on the parameters of your critical equipment. Since this system will have all the historical data of the equipment, you can also conduct proactive upkeep before the equipment starts the trouble. This will save you a lot of downtime that goes to waste. Instead, you can still keep your plant running and perform preventive or proactive maintenance to nip the issues as they begin.

IT Consulting
IT Consulting
  • Protection Against Cyber Threats

Every manufacturing plant uses technology to a certain extent. And with the development of technology comes the rise of cyber threats. 

It’s vital to protect your IT systems against cyber threats with the best of the security systems, firewalls, anti-virus programs, malware protection programs and ransomware prevention algorithms.

Just installing these programs on your systems isn’t enough. You need to regularly monitor the communication, network and device usages to make sure that there isn’t any dormant malware present silently feeding on your information. 

Since at least a part of your operation is dependent on digital means, it’s crucial than ever to implement the best security solutions to protect your plant from unwanted online threats.

Conclusion

IT consultant service can do a lot for a manufacturing plant. From improving operational efficiency to preventing unnecessary downtimes and improving output quality, there’s no limit to the probabilities of including IT solutions in manufacturing. As much as we enjoy the pros of IT services, we also need to safeguard our systems with the proper IT security measures.

At Layer One Networks, we offer security services in Corpus Christi and the surrounding areas that reinforce your digital protection. We also work with manufacturers, helping them to optimize their operations and implement new technologies. If you want to consult us for any IT services, reach out to us now.

Security

Ultimate Guide on Data Security

Your IT systems are no longer safe unless you have strong data security measures in place. 

Data security has become more than a legal obligation to follow a bunch of compliances. When the security of your customer’s sensitive information is threatened, it’s time to take a step back and analyze what you can do to improve safety.

The data threats can be of any form: data loss through cyberattacks, phishing collection of personal information, virus attack, or insider theft. You can strengthen data security by enforcing strict access controls, protocols, strong firewalls, and antivirus and antimalware protection systems.

This blog will take you through various things you need to know to improve your data security.

The Importance of Data Security

Before you look into the details of what data security means and how you can enhance it, let’s start by analyzing the main concerns: Data security is defined as the laws and regulations that ensure the safety of people’s personal information (e.g., credit cards) and information systems in various business, medical, and technical fields. It’s time to think of data security as a responsibility and not a means to comply with regulations. 

You have data from users, end-users, and business partners, all of which contain private and sensitive data. Before choosing any third-party service provider, let’s break down each type of information and what you need to know. 

End-User Data: They include information such as identity and authentication details, geo-locations, credit card information, bank details, phone numbers, etc. These may be maintained internally but will often leak to another party. 

Application Data: This is the code that runs on your computer. For instance, when a website requests a particular piece of information on your computer, this is what you are typing in.

When such data is hacked, it can threaten the very foundation of your business and, at the least, lose your customers’ trust. This is why you need to give the most to such data.

Ultimate Guide on Data Security

Reasons for Weak Data Security

The main reason for weak data security is human error. Your employees may accidentally click on an insecure link or email attachment that contains malware. Other possible causes include lack of training, lack of control on employees, weakly trained staff, and employees who have a poor understanding of network administration. 

If this sounds like your environment, start doing these three things: 

  • Add passwords to every new login. This way, when a user gets a password for a new account, they won’t reuse the same password. 
  • Install virus protection and antivirus software on all computers and mobile devices. 
  • Don’t email sensitive or confidential information to any external sources. That includes emails, text messages, and social media platforms.

How to Improve the Data Security

An effective data security system takes an in-depth look at data and its security needs while changing data processing systems or building new ones. Here are some of the ways to improve your data security.

  • 1. Create Strong Passwords

With the increasing usage of mobile apps, password leaks have been a frequent occurrence. It’s unfortunate, but passwords are one of the weakest links to protect our data, exposed more than 30,000 times per day, according to SplashData. We are all guilty of not changing our passwords often enough. This is because most people do not make a conscious effort to change their passwords often enough, or even at all.

The damage can be difficult to recognize and stop. However, there are steps we can take to improve the situation. The first step is not to use a shared password. 

  • 2. Set Up Firewalls

Your firewall’s purpose is to stop unauthorized devices from accessing network resources and the internet. Make sure you have enabled port forwarding for all your access points to ensure the best results. This allows port forwarding for critical destinations to work. 

You can specify the port ranges in which access to these destinations is allowed. 

  • 3. Enable Access Controls

Using Single Sign-On (SSO) solutions, SSO is a secure system in which one login system can provide you with multiple access points such as web, mail, data, and so on. It is an easier way to protect data and grant access to authorized users. You can create multiple accounts for each of your employees. You can also configure password management systems for each of these accounts.

  • 4. Create Encryption

Encrypting your data helps ensure that nobody can access and misuse the data stored on your systems, even if they get their hands on it. You can use standard encryption to add“secret” information into a file, creating a code that a person cannot read without the appropriate decryption key. And you can also simply enable 2FA for your login attempts.

Wrapping Up

Data security is no longer about whether or not you’re complying with rules. Instead, it’s if you’re implementing a security approach that a knowledgeable insider or hacker can’t circumvent.

Being hacked often happens because a person or company is unaware or uneducated about some rudimentary security protocols. Educate your employees to adopt the right security practices to keep your organization safe.

Security

How to Do Penetration Testing?

Did you know that many of the hacking incidents could’ve been avoided by proper penetration testing?

When you want to know how vulnerable your system is, the IT team goes for penetration testing. It’s also known as pen testing or ethical hacking in the colloquial language.

As a part of the penetration testing, the IT team tries to break down their defense using various techniques and new technologies. Such tests are vital for any organization to understand where they stand in data security and prepare for the following steps to amp it up.

In this blog, we’ll learn about the basics of performing penetration testing and the step-by-step procedure.

What Happens in Penetration Testing?

How To Do Penetration Testing?

There’s no one way of conducting penetration testing simply because there’s no one way that hackers use to gain access. So the security team or the IT consulting firm performing the testing should think outside the box about the possible ways of attacks to the infrastructure.

So, in penetration testing, you can either test through individual applications, IT applications, standalone systems, servers, or networks or through the base of the IT infrastructure as a whole. The security team then identifies the weak points in the system that can make your entire IT infrastructure vulnerable.

Usually, the testers will sit down with the official website, platforms you commonly use, or your IP addresses and break down the firewall. This may range from gaining access by obtaining a password from any employee to running complex hacking algorithms.

There are several types of penetration tests:

  • Wireless testing
  • Internal and external testing
  • Blind testing
  • Social engineering
  • Physical testing
  • Targeted testing
  • Double-blind testing

Since the threat can come from any side and in any way, the testers need to be thorough about the different points of access to the systems and conduct pen testing through all of it. This should be performed regularly to make sure that there aren’t any new loopholes coming up. You can hire an expert IT consulting firm providing security services to help you out.

5 Step Process in a Penetration Testing

How To Do Penetration Testing?

Step 1: Understanding the Test Expectations

In a penetration test, there are several ways to go about it. While this is strictly a white hat practice, we need to venture into the gray or black hat practices to look at the vulnerabilities from the hacker’s perspective. From these black and gray hat tests, you’ll most likely identify the external vulnerabilities. 

Step 2: Setting Limits

While you’re planning the pen testing, you may also want to set the limitations of the test. For example, do you want the testers only to identify the vulnerable points of entry, or do you want them to gain access to your data?

Setting such boundaries for your testing will give a structure for the testers based on your current conditions.

Step 3: Reconnaissance

This is where you get down the nitty-gritty details of the test. You’ll consider the types of tests you’ll be performing, the systems, and the trouble points that need to be addressed. You’ll also be gathering the basic details of the target like domain names, IP addresses, and other important information you can collect.

Essentially, you’ll be collecting data to breach the network.


Read More: How to Prevent Data Security Breaches


Step 4: System Breach Attempt

With the information you’ve collected in the previous step, you’ll put them to action. You can use any software or write any custom scripts to gain access to the internal information.

There may also be some technical discovery during the survey that indicates weakness in a particular area. The tester can attack this weakness through several hacking methods and try to gain access.

If the testing team cannot find any vulnerabilities during the survey, they may resort to getting the username and password through phishing attacks and social engineering.

Once the tester has gained access to the system, there are two ways to go based on the initial requirements. They can either mark it as a point of vulnerability or gain access, retain access and check how long it can sustain.

Step 5: Analysis of the Test

Once the testing team has completed the pen test, the last thing is to collate the findings. This will be:

  • A list of vulnerabilities, 
  • The amount of sensitive data accessed,
  • The time is taken for the system to respond to the threat,
  • The duration the tester was able to retain access without detection, and
  • The following steps to prevent them.

Once you’ve identified the vulnerabilities, you can quickly go about fixing them with the help of your IT team and prevent hacking attacks. You can strengthen your firewalls, implement zero-trust security, enforce new security practices for your employees and increase your overall data security.

Conclusion 

When you think about the volume of work an IT team has to do to conduct this test and take steps to increase security, it’s overwhelming. This is when you can look for the guidance of an experienced security team from an IT consulting firm.

Layer One Networks is one of the most trusted IT consulting firms offering security services in Corpus Christi. From managed services to enforcing high-security features for your IT infrastructure, we provide a broadband of IT services to ramp your team’s productivity. Reach out to us now to discuss more details.

data security services

Importance of Zero Trust Security for Your Business

The way in which businesses operate today is a far cry from what it was a couple of years back. The hard truth? The information is no longer as secure as we thought it was.

With so many hacking attempts and everyday news of security breaches, it’s becoming harder to trust any person or technology. In other words, zero trust sounds like the best idea.

This forms the crux of zero trust security, where every person or access is considered hostile until proven otherwise. This zero trust notion was first introduced in a paper in 2010 by John Kindervag from Forrester Research. Soon the term caught on, considering the volatile and technologically advanced world we’re living in.

A zero trust solution for data security essentially means that every request isn’t trusted until it’s verified. And this happens every single time a user tries to gain access or sends a request. So, why should you consider zero trust security for your business? Let’s find out.

5 Reasons Why Your Business Needs Zero Trust Security

At LayerOne Networks, our security experts have implemented zero trust security systems for some of our clients. In this blog, we’ll explain why you need to include zero trust security as a part of your managed IT services

1. You Need Additional Protection for Integration with Third-Party Services

Many times, we tend to link our software with other third-party applications to improve productivity. Or, we use multiple tools to build an application. For example, software developers may use third-party services for logging, authentication, and other similar needs. So, in the end, even a single software may have a host of different applications that have access to the information.

This is when zero trust security plays a crucial role. When every single request passing through the application is verified, we can prevent access or attacks from happening through these third parties. 

2. You Get Complete Visibility into the Logins

The zero trust security works with the notion that the system is already compromised and has to verify every action. While it acts on the process of verification, it never trusts anything. 

So, the visibility of the traffic to the application plays a central role in the security. Every single network log, access, the location of the access, and other details are recorded. The security team can monitor these movements of data and the login details for every single one of the users.

You can also use this data to analyze the attacks or attempts of hacking to pinpoint the exact location, user, and nature. One important point to note here is that zero trust security also monitors the DNS traffic, which is usually unchecked in traditional systems. This helps to avoid unauthorized data access and predict exfiltration.

3. You Need to Maintain Data Security Even with the Remote Work Culture

Ever since the pandemic hit us more than 18 months back, the remote work culture has become a norm. Many companies have permanently allowed for WFH, while some are still in the transitional stage. 

If you have some of your employees working from home, we have to realize that their home networks wouldn’t be as secure as our office networks. It is easier to hack into your enterprise using the home networks.

Zero trust security becomes helpful in such cases since it already considers that the threat is in. It suspects every single request and interaction to and from the application, which means it can stop and verify new instances of request from the WFH employees and prevent any security attacks.

Data Security

4. You Can Reduce Your Vulnerability

Let’s face it. Every organization that has some amount of dependency on online tools and applications is prone to cyberattacks. And we also have lots of vendors, external service providers, and freelancers that have access to our network. So when you’re switching IT providers or moving to new freelancers, they may still have access even after they’ve stopped working for your business.

When there’s something you can do to minimize your vulnerability and increase your security, it’s essential to consider it. Otherwise, you can’t imagine the consequences of your customers’ sensitive information and operational data falling into the wrong hands.

Zero trust security disallows application access until the user can positively prove their identity. It analyzes the way the device or the user is communicating, the network through which they’re communicating, and puts them through various authorizations to verify them.

Every communication through the application is checked for malicious attacks, which means your business operations will be better protected than most other security systems.

5. You Can Minimize the Security Tech Stacks

As more and more cyberthreats are cropping up and hackers are coming up with new ways to gain access or threaten organizations, the security stacks that are needed to protect ourselves have also increased. So when you want the manpower to implement so many of these tech stacks, you need to hire a big security team to build and manage them. 

But with zero trust security, you can do away with most of the security tech stacks and replace them with a single device in the cloud that monitors every piece of communication. You can minimize the complexity of the projects and the technologies needed and to save on employee costs.

Wrapping Up

In today’s distributed organization, the importance of data security has increased by folds. Zero trust security can reduce your vulnerabilities and improve data protection through the application. 

LayerOne Networks is one of the top IT consulting firms offering managed IT services, data security solutions, and IT consulting services. If you have a business in Corpus Christi and are searching for ‘IT services near me,’ then reach out to us now.

Cloud Services

Multi-Cloud vs. Hybrid Cloud – Know the Main Difference

Most companies rely on cloud storage for their everyday operations. But different cloud computing models can be tricky.

Many companies turned to cloud computing when the traditional means of offline or on-campus storage started to become unfeasible and extremely challenging.

While cloud computing solves a good majority of the issues that businesses face with offline storage, the different models of the cloud can store endless amounts of data.

Initially, many companies started using the public cloud, where the infrastructure and support were provided by the likes of the top companies — Google, Amazon, and Microsoft. This cloud model quickly gained popularity and created revolutionary, affordable storage solutions for businesses of various scales.

However, this public cloud model doesn’t solve some issues where another storage option already exists. This was when the terms ‘multi-cloud and ‘hybrid cloud’ were introduced. So what exactly are they and what’s the difference between both? Let’s find out.

What is a Multi-Cloud Platform?

Cloud Computing Services

Unlike a hybrid cloud platform where two different cloud storage models are involved, a multi-cloud platform is when several cloud computing solutions of the public cloud environment exist together. 

For example, a company can use public cloud storage from Amazon to store data related to marketing and sales, Microsoft’s cloud solutions for finance data transactions, and finally from Google for the rest of it.

A combination of such various public cloud models used together in an organization is called a multi-cloud platform. When partnering with multiple cloud vendors for different tasks removes the dependency on the individual providers and chooses to pick the cloud platform based on the individual department’s requirements.

What is a Hybrid Cloud Platform?

Cloud Storage Services

Some organizations may already be relying on a private cloud for their data storage, primarily due to their security concerns. But because of the enormous administrative and maintenance tasks needed, they may choose to go for a public cloud platform and combine both the operations together.

This is when companies go for a combination of public and private clouds called the ‘hybrid cloud model’. Sometimes, a company can combine the public cloud with an on-premise storage system too.

Hybrid cloud models are more often used along with the traditional IT systems by organizations who wish to modernize their storage options.

What’s the Difference Between a Hybrid Cloud and Multi-Cloud?

While the distinction on the combination of two or more cloud models helps to identify if it’s a hybrid or a multi-cloud, there are also some important differences.

  • Inter-Cloud Operations

In a hybrid cloud environment, you can differentiate and allocate operations to be conducted on just one cloud. All of the functions in the hybrid cloud platform will be communicated to the platform as a whole. This means that the individual clouds need to communicate with each other.

However, that’s not the case with a multi-cloud platform. Each team can pick its choice of cloud inside the multi-cloud and conduct operations without any interaction with the other cloud. This benefits individualistic operations that are entirely independent of the other operations and cloud providers.

So, a multi-cloud platform cannot be a part of a hybrid environment, while a hybrid cloud can be a part of a multi-cloud.

  • Security & Maintenance Responsibilities  

In a public cloud, the providers are in charge of data security and maintenance. You, as a consumer, don’t need to worry about it.

In a private cloud environment, you should lead a team of employees or outsource to any IT services to maintain your cloud. You need to conduct regular security checks, employ the best-in-class security systems, take charge of the infrastructure needs, expand the storage capabilities, and perform every set of tasks related to the private cloud.

  • Cost of Operations

In a public cloud platform, the cost of operations is relatively cheaper than the total cost combined for a public cloud. This makes multi-cloud models cheaper than hybrid cloud models.

The overhead costs of maintaining a private cloud are high. Companies spend on  manpower to manage the infrastructure and build on the cloud whenever needed. On the other hand, since the cloud service providers take care of the maintenance efforts, as well as the infrastructure expansion needs, your costs will be considerably lesser.

  • Lock-In with Cloud Service Providers

In a hybrid cloud model, the dependency on a particular cloud vendor makes it difficult to migrate to other providers. While any IT consulting firm can help you with that, the amount of work involved is enormous. 

You need to take the help of a company offering Backup as a Service to back up all the information on the cloud. You should also plan for disaster recovery if things go sideways and plan for a considerable downtime in the operations of all teams that depend on the hybrid cloud environment.

However, the independence in a multi-cloud platform makes it easier to change vendors of individual clouds without any downtime for people using the other cloud systems.

How Can You Choose Between a Multi-Cloud and a Hybrid Cloud?

There are a few questions you can ask yourself when choosing the right cloud environment for you.

  • Do I have the staffing to maintain a private cloud?
  • Can I migrate my entire storage to a public cloud?
  • Can I afford to have considerable downtime?
  • Do I need to exercise complete control over my storage platform?
  • Do I have the budget to take care of the overhead costs of a private cloud?

When you answer these questions, you’ll find it easier to make a decision on which environment is best for your business right now.

LayerOne Networks is a popular IT consulting firm in Corpus Christi, TX, that helps companies maintain their cloud storage while guiding them with migration and backup. With our IT consulting services, you can make the right choice between a multi-cloud or a hybrid cloud environment. Reach out to us now to book a consultation call.

IT Consulting

Finding IT Support Service for Small Business? 5 Key Things to Keep in Mind

Do you know how these top-tier corporates are managing their zettabytes of IT systems?

Three words — excellent IT support.

IT support is one of those areas present in business of any scale but often ignored. Companies that give due importance to IT support are the ones that have smooth functioning IT processes.

Good IT support can prepare your business for any new challenges and ventures to create easy working spaces for the employees. Finding such reliable IT support is critical — even for startups.

If you’ve decided to get support for your IT system, then you’ve made the right choice. But choosing the best IT support can be a tricky deal breaker.

This blog will help small business owners to analyze, understand and find the right IT support to build and secure the future of their companies.

5 Things You Need to Know When Finding IT Support for Small Businesses

In 2015, 15% of US adults didn’t use the internet. Right now, the numbers have reduced to 7%, which means 93% of US adults are active online.

Your business needs to co-exist where the market is– online. Without strong IT support, you cannot grow your business in the cut-throat digital world. 

Here are five essential things that you should consider when searching for an IT service provider.

  • The Scope of IT Support

First of all, you need to understand that many companies offer IT consulting services and managed IT services in the market. You need to get your priorities straight to find the perfect support team to help you scale up.

Some businesses may already have an IT team in place and may want support for a limited time. And some would wish for a long-standing agreement for IT support to take charge of specific IT processes.

Whatever your requirements and reasons are, note them down on paper. These should typically be the responsibilities you want your IT support team to take charge of. 

Having this checklist will make it easy for you to talk to different service providers and see if they can meet your requirements.

IT support

  • The Different Types of IT Support

Many small businesses look for external IT support because of the flexible services they can get. There are a few definite models that IT consulting firms provide. It is important to know and pick the one that is best for you.

Firstly, there’s the pay-as-you-use service where you ring up the support team when you need an extra hand or deal with some specific issue. The next one is the 24×7 IT support. The external team will become an extended part of your internal team. This team will monitor your IT infrastructure, fix them, run regular checks, and assist in any future developments.

There’s one more model that’s in between the pay-as-you-use and the 24×7 support. And that is the specialized services. You hire the team for specialized IT support for a few of the functionalities or applications. The duration of the agreement is usually long-term. For example, you can hire a team to run regular malware checks or for disaster management.

  • The Value for Money

As a small business, you don’t want to spend a lot of money on IT support. However, don’t expect out-of-the-world services from companies charging peanuts. 

Analyze how much you can pay for the IT services and the current market rate as a guide in hiring an IT support team that’s within your budget. You should, of course, get the value for the money you spend. So, make sure to ask about the team’s expertise  and if they would be able to cater to the services you require.

  • The Security Measures

‘How safe is my data?’, is one question that we tend to contemplate over and over again.

Many IT consulting firms pride themselves on being the top providers who value your privacy and security more than anything else. And you need to find this type of company to support you.

Ask the team about the different security measures they’ll be taking from their end to keep your data safe. Ask about the authorization protocols and the access controls. Let your in-house IT guy discuss and analyze their security systems. Ask them about their policies and security systems for phishing attacks, malware protection, DDoS attacks, hacking, and data breach protocols. 

This will give you an idea of how much you can rely on them to keep your information safe and secure. 

If you’re already using an outsourcing team, ask them questions and see if they live up to your requirements. If not, it’s essential to make a shift to a new provider now.

IT Services Near Me

  • The Level of Control

With an IT support team, you need to clear on where you draw the boundaries. The work of an IT support team is to ‘support’ your IT operations while the complete control rests with you.

While you don’t need to micromanage them on a day-to-day basis, you still need to check up often, set access limits, and have overall control. An IT support team will help keep the everyday operations up and running and regularly do a standard set of tasks. 

But anything more than should come under your control and guidance. 

Conclusion

Finding that right IT support team could relieve you of a lot of headaches and small processes that consume so much of your time. Keep our 5 pointers in your mind when choosing the right IT support team.

If you’re looking for a reliable and experienced team for IT support in Corpus Christi, Texas, then reach out to us at LayerOne Networks now.

Managed IT Services

Reason to Use of Managed IT Services & Boost Business in 2021

2020 threw us a curveball and many of us were left scrambling to sustain our business in the new face of uncertainty. 

2021 brought in a lot of hope and opportunities with learnings from 2020. We’re presently at this crucial point in the industry where adapting to new technology and finding better ways to manage our IT systems can make a whole lot of difference.

This is when we need to make a decision — the best way for managed IT services to position for business growth.

In this blog, we’ll look at various reasons and ways to hire managed IT services to survive in the new normal in 2021 and accelerate your business development.

4 Reasons Says You Need Managed IT Services

The need for managed IT services is steadily increasing. In 2019, the global market size of managed IT services was $185 billion, while in 2020, it hit $207 billion. In five years, it’s expected to grow to over $356 billion.

Cloud Computing

This increase in the market size of managed IT services shows the demand it has.

There are so many reasons why companies look for managed IT services from external firms. As a top IT consulting firm, LayerOne Networks has worked with several businesses providing custom IT services to manage their business and remove bottlenecks. 

So, are there any specific reasons or situations when you need an IT service provider’s help? Yes, there is.

Reason 1: When You’re Risking Overrunning Your IT Costs

It’s a good thing when your business grows. But your IT system should also be capable of growing and accommodating that development.

When you don’t have a large budget for IT system management or when you’re registering unprecedented growth and you’re quickly overrunning your IT budget, then it’s a sign that you’re headed for some serious damages.

There are only two ways to go from here. One is to update your IT system quickly and invest loads of money in resources, technology, and workforce to compensate for the new needs. Or, you can hire an IT consulting firm that already can supply you with the workforce and technology to handle your current and future needs. 

The latter can be achieved with less budget and less accountability, while the former needs a heavy budget and lots of time to create such a system. 

This is when many companies go for managed IT service providers to make the work simpler and better with the best resources.

Reason 2: When You Want Your IT Infrastructure to Be in Its Best Shape

Installing a hi-tech IT system is only the start of the job. You need to constantly update it, maintain it and modify it to adapt to the changing business needs. 

And when your system is becoming outdated or not maintained adequately, it can run into several technical issues, all of which would deter your business operations.

Hiring an IT service provider to manage your IT infrastructure will make sure that your systems are always healthy and ready to manage your rising volume of IT operations. You wouldn’t ever have to worry about the capacity of your IT system when you’re planning a new business move. The IT consulting firm will take care of the expansions on the IT side while taking care of the rest.

IT Services Near Me

Reason 3: When You Want to Stay Ahead of Your Competitors

There’s barely any industry right now that’s not influenced by technology. From agriculture to teaching, technologies have taken over the progress and innovation.

So one of the best ways for companies to be at the top of their market is to be technologically advanced. And this is only possible with intelligent IT systems that can propel your business forward and implement new initiatives to stay ahead.

Having a reliable and experienced firm offering managed IT services would mean that you’ll always be kept informed of the new tech trends in your industry and how you can implement them fast before your competitors do.

Reason 4: When You Want to Minimize the Hassles of IT Management

As we discussed earlier, when your business grows, you need to keep hiring a bigger team to manage your IT needs. This would mean constant changes to the IT department in terms of employees, tools and technology. All of this takes a lot of money and, most importantly, your time.

If you want to focus on your core business objectives, you can do away with all of this work and just outsource to a local firm that can manage your IT needs as and when that happens. So, all you need to do is communicate your plans and your idea and the team can help you come up with the right technologies needed.

How to Choose the Right Provider for Managed IT Services in 2021?

Since the landscape of IT services are changing, you need a team that is:

  • Experienced enough to handle any complications.
  • Updated enough to keep you abreast of the industry tech changes.
  • Certified enough to provide you with IT services that are tangential to the current needs.
  • Resourceful enough to help you create backups and store your data securely .
  • Flexible enough to change with your business dynamics.
  • Skilled enough to manage any complications in the IT system and resolve them swiftly. 
  • Reliable enough to take charge and pitch in during emergencies. 

Conclusion

Getting the help of IT managed services for your business is the best way to handle your IT needs, prepare your business for future growth and position yourself at the top of the industry. Make sure to be aware of when you require the support of managed IT services and hire them before the critical point arises.

LayerOne Networks offers managed IT services in Corpus Christi. Reach out to us if you want to grow your IT system to support your business ideas.